De Lange Joins Hermes as Operations Director

Home delivery specialist Hermes has further strengthened its senior management team with the appointment of Martijn de Lange as Operations Director.

In his new role, Martijn will be tasked with expanding Hermes' multichannel offering, enhancing customer service levels and driving operational efficiencies.

This will include building additional capacity and peak plans, as well as optimising the company's unique courier network to meet future client and consumer demands. Martijn has more than 11 years within the parcels and mail industries, with board level experience in operations, sales and customer services.

He has held senior leadership roles and joins Hermes from TNT Post UK where he was Operations Director. In particular, he recently led the strategic development, design and launch of TNT Post's new delivery network in London.

Carole Woodhead, CEO of Hermes commented:

"We are committed to attracting industry-leading expertise to the business to ensure we are best-placed to provide aconvenient and hassle-free delivery experience that achieves high levels of satisfaction and ultimately creates brand value. This latest appointment will support our growth plans and the development of an unrivalled range of multi-channel delivery solutions, with Martijn playing a big part in helping us achieve our long-term objectives and targets."