NEW PARTNERSHIP IS DESIGNED TO IMPROVE PATIENT CARE

Patients in Worthing and Shoreham that have MSK related issues such as sprains, strains and bad backs will no longer need to travel for a diagnosis and/or treatment, thanks to new technology. Instead they will be encouraged to book an online interactive videocall appointment with a qualified physiotherapist.


It follows the announcement of a trial partnership between The Western Sussex Hospital Trust and PhysioFast Online (PFO), which is designed to improve the patient experience and reduce the strain on local GPs and A&E departments. Patients will be able to book an appointment online, in real-time, and these are generally available same day to swiftly help reduce suffering, concern and, in
many cases promote a quicker recovery time.
 
Chris Mercer, Consultant Physio at The Western Sussex Hospital Trust, said: “We are committed to working with partners that can help make patient care more accessible and cost effective. We believe that this partnership will bring real value to our patients.”
 
Katie Knapton, Founder of PhysioFast Online, said: “Leading research has found that video consultations are as effective as face-to-face appointments and our experience is that 3 in 4 people can be triaged, assessed and supported online without any need for physical treatment. The service is accessible to anyone with a screen and an internet connection from the comfort of their home, workplace or even overseas.”
 
PFO also offers a complete package of care including referral to imaging if required and a personalised rehab programme. A screen share facility ensures that sessions are both interactive and personal, whilst 3D human anatomy diagrams help to educate, empower and inform. There is currently a team of 20 physiotherapists.