JD Security targets enhanced employee scheduling and efficiency savings with SmartTask

JD Security has selected SmartTask, the employee scheduling and remote workforce management solution, to enhance the rostering of its officers. The company will use the system, from leading cloud based software supplier Skillweb, to allocate and confirm required staff, in particular for dog handling and event management, in the most simple and efficient manner.

SmartTask will replace a legacy workforce management system that no longer meets the business and operational needs of JD Security. Using the added functionality of SmartTask, the company is now able to effectively create work schedules and email rosters direct to employees, automating a process that was previously completed manually. In addition, JD Security will use the advanced reporting package to verify timesheets and resolve any payroll disputes.

JD Security is also looking to adopt the MySmartTask support and messaging app, which will enable officers to quickly view their latest rosters and confirm availability for work shifts via a personal smartphone. This will further streamline employee scheduling and roster confirmation, providing the option to accept or decline shifts with a simple tap of the phone, while enhancing the communication and engagement with remotely-based staff.

Adam Chapman, Operations Manager at JD Security Limited commented: “SmartTask is already making my life a lot easier, saving both time and money, and enhancing the management of remote resources. Being a web-based system means I have the ability to access it wherever I am, while I have found the scheduling and reporting functionality to be flexible and easy to use. We expect SmartTask to become an important tool within our business, which will support our overall strategy moving forward.”

Paul Ridden, Managing Director of Skillweb said: “SmartTask has been designed to help companies gain competitive advantage by taking control of their security officers to deliver higher levels of service, operate compliantly and make the most of their assets, while at the same time streamline processes to achieve cost, time and resource efficiencies. In particular, Intelligent Rostering streamlines and simplifies the planning and scheduling procedures, significantly reducing the time and cost required to prepare, communicate and confirm rosters.”

SmartTask is an advanced and simple to use employee scheduling and remote workforce management solution that enables companies to better plan and manage their security officers, so they are at the right place, at the right time to meet all service requirements and perform reliably. SmartTask combines intelligent rostering, live control room visibility and integrated patrol monitoring across both static and mobile teams, making it the ideal tool to schedule and coordinate security teams.