Wholesale Voice Carrier Market Growth Scope with 11.2% CAGR by 2027 - CenturyLink (Lumen Technologies), Deutsche Telekom AG, IDT Corporation, Orange S.A.

Rising trends of VoIP based call services coupled with the surging proliferation of smartphones and VoIP devices anticipate the wholesale voice carrier market growth. However, the increasing shift of consumers from voice to data and growing fraudulent voice traffic cases may hamper the growth of the wholesale voice carrier market growth. Further, the bundling of value-added services with voice termination and increasing voice traffic and high-quality roaming services are expected to influence the demand for wholesale voice carrier market growth in the upcoming years.

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Telecommunication networks are getting evolved at a rapid rate as business are transforming towards globalization. International business calling services is gaining traction as communicating with other country clients, investors and distributor has become simple and faster. Supporting infrastructure development of communication and logistic network is boosting the voice carrier services adoption ratio. Increasing use of smartphones, laptops, and cloud platforms with supporting infrastructural growth inexorably transformed the telecommunication industry. Advent 5G, fiber optic, and other connectivity services enhanced the growth of internet services in developed as well as developing nations. Rising development in internet-based voice calling services, such as VoIP, is accelerating the market growth. Growing competition in voice carrying business has increased pressure on market players.

According to the survey conducted for over 1,000 small businesses by the Telzio, Inc., a VoIP service provider company, a VoIP service can help companies reduce telecommunication cost by almost 50%. In addition, the setup cost is negligible, while an on-premise phone system can cost nearly US$ 20,000. Therefore, benefits, such as lower overheads requirement, elimination of call waiting and voicemail expenses, and slashed relocation cost, are supporting the growth of the wholesale voice carrier market.

In North America, the US is the most developed country. As North America is an early adopter of technologies, the scope of newly developed voice services is high in the region. Compared to other North American countries, the adoption of VoIP voice carrier services witnessed in the US is more. This factor encourages wholesale voice carrier service providers to provide advanced service offering and service packages. The Middle East region is projected to grow at a notable rate over the forecast period owing to the strong presence of traditional call switching technology and supporting government policies for foreign direct investment (FDI). The region has a strong dominance of the oil & gas industry; however, due to coniferous decline in sector growth, the focus is shifted toward industrialization and digitization. The region is looking at new technology and industrialization as an alternative support for economy which creates strong opportunity for the market.

Strategic Insights:
Players operating in the wholesale voice carrier market focus on strategies, such as market initiatives, acquisitions, and product launches, to maintain their positions in the wholesale voice carrier market. A few developments by key players of the wholesale voice carrier market are:
In 2020, BICS SA/NA joined the SMART Africa Alliance to support the alliance’s One Africa Network project. The One Africa Network project aims to reduce roaming charges among member states.
In 2019, Deutsche Telekom AG collaborated with Orange International Carriers on POC (proofs of concept) to enhance IPX services.

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