TDI Supplies Keeps Business on Track with Pegasus Software

11 February 2014 – Pegasus Software today announced that TDI Supplies, a supplier of industrial equipment and consumables to the retail, facilities management and utilities industries, has deployed Opera 3 with Service & Helpdesk Management, Pegasus Dashboards and Pegasus XRL reporting. Opera 3 will help the company to manage its broad range of contracts through flexible reporting and regular use of dashboards to track stock levels, performance and SLAs.

Through being able to demonstrate this degree of visibility to prospects, Opera 3 represents a real competitive advantage for TDI. Having outgrown its previous solution, Sage 50, the company evaluated a number of solutions including Opera 3 and Sage Line 200, before selecting Opera 3 for 20 users. The decision was based on the functionality, flexibility and reporting capabilities of Opera 3, as well as the contextualised information which can be viewed easily in the dashboards portal.

Through using Opera 3, the management team at TDI have access to granular detail on the sales performance of different products, and the installation of products by engineers via dashboards which present the data in a simple, easy to understand interface. For example, the application will be able to show on a daily basis whether a part has been purchased, dispatched and installed in a given piece of equipment such as an escalator in a department store, as well as reporting on whether SLAs were met and follow-up required.

“Supported by Pegasus Software’s Partner Minster Micro, Opera 3 has had a big impact on our business, driving value and helping us to win business, comments David Thornes, IT Manager, TDI Supplies. “Not only does it ensure the smooth running of our financials, cash flow in particular, but the reporting and dashboards facilitate unprecedented levels of visibility, enabling us to see exactly where we are in terms of stock and SLAs.

This level of detail means we can be highly proactive in driving our business forward.” Ends About Pegasus Software With over 20,000 companies depending on its range of business management systems, Pegasus (www.pegasus.co.uk) is one of the UK and Irelands leading providers of Financial, CRM, Supply Chain Management, Payroll & HR solutions.

Together with business intelligence tools and software for the manufacturing and construction industries, Pegasus prides itself on producing intelligent solutions that deliver the highest levels of functionality to small and medium-sized businesses. Users of Pegasus products are supported by over 80 certified independent experts and business consultants across the UK and Ireland. Pegasus is renowned for excellence in design and flexibility.