IT Industry Today

How Is Remote Work & E-Commerce Expansion Fueling the Sales Intelligence Market Growth?

The growing popularity of remote work due to the COVID-19 pandemic, the significant expansion in the e-commerce sector, and the integration of customer relationship management (CRM) are some of the major factors contributing to the market growth.
Published 07 November 2025

IMARC Group, a leading market research company, has recently released a report titled “Sales Intelligence Market Report by Component, Deployment Mode, Enterprise Size, Application, Industry Vertical, and Region 2025-2033”. The study provides a detailed analysis of the industry, including the sales intelligence market report, growth, size, and industry growth forecast. The report also includes competitor and regional analysis and highlights the latest advancements in the market.

Report Highlights:

How Big Is the global sales intelligence market?

The global sales intelligence market size reached USD 3.7 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 8.9 Billion by 2033, exhibiting a growth rate (CAGR) of 10.36% during 2025-2033.

Growing Need for Data-Driven Sales Strategies

The​‍​‌‍​‍‌​‍​‌‍​‍‌ sales intelligence sector is going through a phenomenal growth phase with the global trend of companies increasingly relying on data analytics for decision making and sales performance optimization. With the advent of digital customer interactions, companies are generating huge volumes of data which, when properly analyzed, unveil very granular details regarding customers' behavior, their exact purchase intentions and the level of their engagement. Sales intelligence solutions enable businesses to effectively utilize such data for prospecting with customer acquisition efforts yielding the highest results potential, for personalizing marketing communication and for sales activity management in a time-efficient manner. Furthermore, the requirement for real-time data integration and, similarly, the use of predictive analytics are becoming quite obvious as sales teams search for methods to raise their sales conversion rates while at the same time lowering customer acquisition costs. What is more, enterprises are increasingly spending on the combined effort of the marketing and sales departments via joint intelligence platforms that facilitate communication and assist in lead scoring. The growing focus on automation and AI-driven insights is resulting in the creation of sales processes that are not only more time-saving but also more accurate. The rising competition intensification in various industries, to name a few, is the major reason behind the coming rapid increase and wide application of advanced sales intelligence solutions for strategic growth which are therefore considered an indispensable tool by most enterprises in 2025.

Integration of Artificial Intelligence and Machine Learning Technologies

Artificial intelligence (AI) and machine learning (ML) are the major factors behind the revolutionary changes in the sales intelligence domain and they enable the facilitation of features such as automation, predictive forecasting, and ultra-personalized selling. These technologies provide companies with enhanced capabilities to navigate complex datasets, identify purchase signals, and even forecast market trends with greater accuracy. Moreover, AI-enabled systems are improving lead prioritization thereby enabling sales staff to mainly focus on those prospects which would bring them high returns and thus these are identified mostly through behavioral scoring and intent data. The development of natural language processing (NLP) has been very significant especially from the point of view of how companies get the ideas from their different unstructured data documents in form of emails, calls, and social media interactions. Besides that, organizations are increasingly using chatbots and virtual assistants for seamless customer engagement and thus making the follow-up process less time-consuming and more efficient. In addition to these, machine learning algorithms are also playing a role in helping organizations discover hidden sales opportunities that can greatly raise their productivity levels. The trend of AI-powered sales intelligence solutions among B2B companies, startups, and large enterprises is becoming increasingly popular, and this will most likely be the primary factor that will lead to changes in the competitive landscape of the sales intelligence market through 2025.

Increasing Adoption Across Diverse Industry Verticals

Various industries like Banking, Financial Services and Insurance (BFSI), IT and telecom, healthcare, retail, and manufacturing are rapidly adopting sales intelligence solutions. All of them are employing these tools for business development through the implementation of data-driven sales strategies and customer relationship management that is efficient. For example, in the BFSI sector the adoption of sales intelligence solutions of the platform type is assisting banks and other financial institutions in not only generating new ideas for cross-selling, but also for predicting customer churn. The retail and e-commerce industries are similarly getting tremendous advantages from such types of instruments which allow them to understand the needs of consumers and hence do product recommendations and customer-targeted advertising campaigns better. Healthcare and pharmaceutical industries are employing sales intelligence in a similar way as they use it in optimizing their sales outreach to physicians, hospitals, and distributors. Meanwhile, the growth of remote and hybrid sales models has led to increased demand for digital platforms that not only consolidate but also facilitate sales data access and its analysis. With digital transformation accelerating globally, there will always be a need for sales intelligence solutions that can bring about real business outcomes, therefore, the demand for such solutions is expected to keep rising till 2025.

Sales Intelligence Market Trends 2025

Most of the 2025 and it are the factors that characterize the sales intelligence scene. Companies are going all out to integrate CRM, data enrichment, and predictive analytics into a single platform for a smooth and efficient sales workflow. One major advancement in this field is the emergence of conversational intelligence, a method where AI analyzes spoken and video interactions to extract usable data and improve customer communication strategies. The growing number of privacy regulations and data governance standards are the main reasons for the way vendors handle data nowadays; this, in turn, leads to the development of intelligence solutions that not only provide transparency but also comply with the established standards. Besides that, the business community is redirecting its attention to the monitoring of customer engagement across various channels with the purpose of thoroughly understanding client behavior particularly in the digital world. The move to cloud-based sales intelligence tools is far from being discontinued, and thus a considerable number of enterprises from different industries and of varying sizes can avail themselves of easy access to the service as well as scalability. The intricacy of sales cycles is increasing along with the competitiveness levels to such an extent that the use of intelligent, data-driven tools, which is the case most of the time, is rapidly becoming a necessity, thus leading to a positive sales intelligence market growth trajectory for the years up to and including ​‍​‌‍​‍‌​‍​‌‍​‍‌2025.

Get your Sample of Sales Intelligence Market Insights for Free: https://www.imarcgroup.com/sales-intelligence-market/requestsample

Market Segmentation:

Breakup by Component:

  • Software
  • Services

Breakup by Deployment Mode:

  • On-premises
  • Cloud-based

Breakup by Enterprise Size:

  • Large Enterprises
  • Small and Medium-sized Enterprises

Breakup by Application:

  • Lead Management
  • Data Management
  • Analytics and Reporting
  • Others

Breakup by Industry Vertical:

  • BFSI
  • IT and Telecom
  • Retail and E-Commerce
  • Healthcare
  • Media and Entertainment
  • Others

Regional Analysis:

  • North America
  • Europe
  • Asia Pacific
  • Middle East and Africa
  • Latin America

Who are the key players operating in the industry?

The report covers the major market players including:

  • Clearbit
  • Data Axle
  • Demandbase Inc.
  • Dun & Bradstreet Corporation
  • LinkedIn Corporation (Microsoft Corporation)
  • ZoomInfo Technologies Inc.

Ask Our Expert & Browse Full Report with TOC & List of Figure: https://www.imarcgroup.com/request?type=report&id=19133&flag=E

About Us:

IMARC Group is a global management consulting firm that helps the world’s most ambitious changemakers to create a lasting impact. The company provides a comprehensive suite of market entry and expansion services.

IMARC offerings include thorough market assessment, feasibility studies, company incorporation assistance, factory setup support, regulatory approvals and licensing navigation, branding, marketing and sales strategies, competitive landscape and benchmarking analyses, pricing and cost research, and procurement research.

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