Incentive FM Adds Key Contract to Fast Growing Shopping Centre Portfolio

Incentive FM, the leading independent facilities management company, has further extended its relationship with property management company Jones Lang Lasalle, after having been awarded a million pound contract for Middleton Grange Shopping Centre in Hartlepool.

Middleton Grange Shopping Centre covers an area of over 550,000 square feet and contains 140 stores, including some of the leading names on the UK high street, as well as an indoor market. It has a car park with 1,200 spaces. The centre prides itself in delivering ‘a good day out’ and Mark Rycraft was recently awarded “Centre Manager of the Year’ at the SCEPTRE awards.

Under the terms of the million pound deal, Incentive FM will provide a Total FM solution at the centre including responsibility for all security, cleaning, waste, and mechanical and electrical services. The 50 strong facilities management team will transfer to Incentive FM under TUPE.  

Martin Reed, Managing Director of Incentive FM, said: “Our solutions for shopping centres deliver benefits through a more efficient use of staff, innovative technology and the streamlining of invoicing and accountancy procedures. This is designed to add up to a lower total acquisition cost for the Shopping Centre and accordingly, their retailers. As a result our portfolio of shopping centres is growing steadily as property managers such as Jones Lang Lasalle start to see the results we deliver.”

Mark Rycraft, Centre Manager, said: "I'm really glad to be working with such an innovative and customer focused organisation. The next few months will be really exciting."