LINK ASSET SERVICES APPOINTS INCENTIVE FOR BESPOKE SOLUTION

Leading financial institution, Link Asset Services, has awarded a 3-year contract to Incentive FM Group to provide a range of services across its UK estate. The contract, worth in excess of £1 million, follows a competitive tender which focussed on the need for strong, responsive management and a personal service.
 
The contract will be led by the Group’s specialist cleaning company Incentive QAS in collaboration with Incentive Tec, the building services specialist, who will together provide a bespoke solution which includes responsibility for all mechanical and engineering aspects and cleaning of the estate. Other services include security monitoring, washrooms, pest control, window cleaning and consumable supplies.
 
Dedicated cleaning teams will be assigned at each of the six UK sites and both planned and reactive maintenance delivered through the national mobile engineering team. Around 40 staff will transfer under TUPE and will undertake additional training. A single dedicated account manager will work across all sites and services.
 
The operation will be supported by Incentive QAS’ industry leading help desk which will provide the client with live asset information, details on all statutory compliance and pre-planned maintenance.
 
David Baker, Property Director at Link Asset Services, said; “Our choice of FM partner is extremely important to us as we rely on them for the smooth and safe running of our buildings which directly impacts our employees. Incentive demonstrated not only the right skills and experience but also the right mindset to deliver exactly what we wanted.”
 
Jamie Wright, Managing Director at Incentive QAS, said: “This contract demonstrates our ability to deliver a fully bespoke solution with a wide range of services. This is underpinned by our strong management and state of the art technology.”