Hospitality Point-of-Sale Software Market Poised for 9.1% CAGR Growth Through 2031

United States of America – January 21, 2025 – According to The Insight Partners, the hospitality point-of-sale software market size is expected to grow at a CAGR of 9.1% from 2025 to 2031. The hospitality point-of-sale software market continues to evolve rapidly, empowering hotels, restaurants, and venues with tools that streamline operations and elevate guest experiences in a competitive landscape.​

Hospitality point-of-sale software solutions are transforming how businesses handle transactions, inventory, and customer interactions. These systems integrate seamlessly into daily workflows, supporting everything from quick-service eateries to luxury resorts. As digital demands grow, adoption of advanced hospitality point-of-sale software rises, driven by needs for efficiency and personalization.​

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Key Market Segments

Hospitality point-of-sale software breaks down into core segments that cater to diverse operational needs. By component, software forms the backbone with core functions like order processing and reporting, while services provide essential support such as installation, training, and maintenance. By deployment, cloud options offer flexibility and remote access for multi-location chains, whereas on-premises setups deliver greater control for data-sensitive environments. By enterprise size, large enterprises leverage robust, scalable platforms for complex operations, while SMEs benefit from affordable, user-friendly hospitality point-of-sale software tailored to smaller-scale demands.​

These segments highlight how hospitality point-of-sale software adapts to varying business scales and infrastructures.​

Market Size, Share, Trends, Analysis, and Forecast by 2031

The hospitality point-of-sale software market projects steady expansion at a CAGR of 9.1% from 2025 to 2031, fueled by technological integration and sector growth.​

• Market Size and Share: Anticipated to reach substantial valuation by 2031, with cloud deployments capturing increasing share due to scalability advantages over on-premises systems.​
• Key Trends: Rise in cloud-based hospitality point-of-sale software, AI-driven analytics for real-time insights, mobile ordering, and contactless payments reshaping guest interactions.​
• Global Analysis: North America leads with high adoption in restaurants and hotels, followed by Europe; Asia-Pacific surges via digital transformation in emerging markets like India and China.​
• Regional Analysis: Europe emphasizes data compliance and multi-property integration; Middle East & Africa focuses on tourism-driven scalability; Asia-Pacific prioritizes affordable solutions for SMEs amid hospitality boom.​
• Forecast Insights: By 2031, integrated ecosystems with CRM and loyalty programs dominate, enhancing personalization; security enhancements address rising cyber threats.​

Updated Market News

Recent developments underscore innovation in hospitality point-of-sale software. In October 2023, Mastel Hospitality partnered with REVO to bolster client solutions, emphasizing seamless integrations. Openbravo launched a specialized POS for quick-service restaurants in June 2022, featuring flexible menus, custom orders, and delivery platform compatibility.​

Ongoing trends include NCR Corporation and Oracle advancing cloud-native architectures for analytics and guest personalization. Square, Inc., and Lightspeed continue expanding mobile-enabled systems, aligning with contactless payment surges post-pandemic. These updates reflect a shift toward modular, AI-enhanced hospitality point-of-sale software that optimizes front- and back-of-house efficiency.​

Leading Companies

Key players drive the hospitality point-of-sale software market through innovation and strategic expansions. Oracle Corporation excels in comprehensive integration for hotels and multi-property operations. NCR Corporation offers enterprise-grade ecosystems with advanced analytics and security features. Clover Network, Inc. provides affordable, scalable solutions ideal for SMEs.​

Lightspeed focuses on cloud platforms with real-time inventory management. Square, Inc. emphasizes mobile and contactless payment capabilities. TouchBistro specializes in restaurant-specific tools for efficient order management. Other notable providers like ThinnPro, Sapaad, inTouch Point of Sale, and Vectron Systems Pty Ltd. deliver niche features tailored to regional and specialized needs.​

Hospitality point-of-sale software stands at the forefront of digital transformation, enabling businesses to thrive amid evolving guest expectations. As cloud adoption accelerates, operators gain agility to navigate challenges like peak demand and personalization. Forward-thinking venues investing in these solutions position themselves for long-term success.​

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