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Home Emergency Insurance and Home Service Market – CAGR 5.9% (2025-2035)

The global Home Emergency Insurance and Home Service Market is projected to grow from USD 7.05 billion in 2025 to USD 12.5 billion by 2035, driven
Published 22 November 2025

The Home Emergency Insurance and Home Service Market has experienced significant growth over the past few years, with the market size reaching USD 6.66 billion in 2024. Forecasts indicate steady expansion to USD 7.05 billion in 2025 and further surging to USD 12.5 billion by 2035. This growth is fueled by increasing home ownership, rising consumer awareness of emergency services, and the adoption of digital platforms that simplify service access.

Home emergency insurance covers unexpected household incidents, such as plumbing failures, electrical breakdowns, or heating malfunctions, providing peace of mind to homeowners and renters. Meanwhile, home service providers offer timely repairs, maintenance, and assistance, often bundled with insurance policies for convenience.

Key Market Dynamics

  • Growing Consumer Awareness: Consumers are increasingly aware of potential household risks and the benefits of emergency coverage.
  • Increasing Home Ownership: Expansion in residential properties, especially in emerging economies, boosts demand for insurance and home services.
  • Rising Service Demand: Urbanization and busier lifestyles are increasing reliance on professional home services.
  • Technological Advancements: Digital platforms, mobile apps, and smart home integrations are streamlining service requests and insurance claims.
  • Competitive Pricing Strategies: Companies are offering flexible policies and bundled packages to attract more customers.

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Market Segmentation

The market is analyzed based on service type, insurance coverage type, customer type, policy duration, and region.

Service Type

  • Plumbing services
  • Electrical repairs
  • Heating, Ventilation & Air Conditioning (HVAC)
  • Appliance repairs
  • Other home maintenance services


Insurance Coverage Type

  • Basic emergency insurance
  • Comprehensive home insurance packages
  • Specialty coverage (smart home systems, high-value appliances)


Customer Type

  • Individual homeowners
  • Rental property owners
  • Commercial properties


Policy Duration

  • Annual coverage
  • Short-term emergency policies
  • Multi-year policies


Regional Overview

The market spans North America, Europe, APAC, South America, and MEA, with key countries including:

  • North America: US, Canada
  • Europe: Germany, UK, France, Russia, Italy, Spain, Rest of Europe
  • APAC: China, India, Japan, South Korea, Malaysia, Thailand, Indonesia, Rest of APAC
  • South America: Brazil, Mexico, Argentina, Rest of South America
  • MEA: GCC, South Africa, Rest of MEA

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Key Market Trends

  • Digitalization of Service Platforms: Mobile apps and online portals are making it easier to book services and process claims.
  • Integration of Smart Home Technology: Policies increasingly cover IoT-enabled devices, enhancing convenience and safety.
  • Expansion into Emerging Markets: Rapid urbanization in APAC and South America provides new growth opportunities.
  • Bundled Service Offerings: Companies are combining insurance with maintenance contracts for added value.


Competitive Landscape

Major players dominating the market include:

  • Wawanesa Mutual Insurance Company
  • Allianz
  • Aviva
  • American International Group (AIG)
  • Direct Line Group
  • Admiral Group
  • Nationwide Mutual Insurance Company
  • HDI Global SE
  • Royal London Group
  • CNA Financial Corporation
  • Legal & General
  • Chubb Limited
  • Zurich Insurance Group
  • The Hartford
  • AXA

These companies focus on strategic partnerships, digital platforms, competitive pricing, and tailored insurance packages to maintain market leadership.


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Key Market Opportunities

  • Increased Demand for Home Repairs: Growing incidences of home emergencies drive the need for quick-response services.
  • Digital Platforms and Mobile Apps: Adoption of AI-based diagnostics and IoT-enabled alerts offers seamless service.
  • Rising Consumer Awareness: Educational campaigns increase the uptake of insurance and service packages.
  • Smart Home Integration: Coverage of smart appliances and IoT devices offers new revenue streams.
  • Expansion into Emerging Markets: Untapped regions in APAC, South America, and MEA present growth opportunities.


Conclusion

The Home Emergency Insurance and Home Service Market is on a steady upward trajectory, propelled by consumer awareness, digital adoption, and smart home integration. With a CAGR of 5.9%, companies that leverage technology, expand into emerging markets, and offer flexible policies are poised to gain a competitive advantage in this dynamic sector.

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