Electrical Industry Today

Mobile Engagement Market Size, Share, Growth Analysis, Trends and Forecast Report to 2032 | CAGR 10.86%

The global mobile engagement market, valued at USD 9.21 billion in 2024, is projected to reach USD 21.0 billion by 2032, growing at a CAGR of 10.86% from 2025 to 2032, driven by rising smartphone penetration, personalized marketing needs, and AI-powered customer engagement tools.
Published 27 June 2025

The mobile engagement market is witnessing unprecedented growth, transforming the way brands interact with their audiences. In an era where mobile usage dominates digital behavior, companies are increasingly relying on sophisticated mobile engagement platforms to retain customers, drive loyalty, and boost lifetime value. With a market size of USD 9.21 billion in 2024, the sector is poised to grow significantly, reaching USD 21.0 billion by 2032 at a CAGR of 10.86%.

Market Overview

  • Base Year: 2024
  • Historical Data Range: 2019 – 2024
  • Forecast Period: 2025 – 2032
  • Market Size in 2023: USD 8.31 Billion
  • Market Size in 2024: USD 9.21 Billion
  • Forecasted Market Size in 2032: USD 21.0 Billion
  • Forecast Units: USD Billion

The mobile engagement market includes technologies and solutions designed to facilitate personalized, real-time, and automated communication with mobile users. These tools help businesses understand user behavior, send targeted push notifications, optimize mobile app interactions, and drive engagement through various channels like SMS, in-app messaging, and mobile emails.

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Key Market Dynamics

Increased Smartphone Penetration - With billions of smartphone users globally, mobile apps have become the primary touchpoint for brands to engage with consumers. This trend fuels demand for robust engagement platforms.

Rising Demand for Personalized Experiences - Consumers today expect real-time, personalized communication. Mobile engagement platforms enable businesses to deliver relevant messages tailored to individual user behavior and preferences.

Growing Importance of Customer Retention - Acquiring new customers is costly. As a result, businesses are investing in mobile engagement to nurture existing relationships, boost retention, and reduce churn.

Advancements in Mobile Technology - Technologies like 5G, app analytics, and real-time location tracking are enhancing the precision and effectiveness of mobile engagement strategies.

Integration of AI and Machine Learning - AI is revolutionizing engagement by enabling predictive analytics, smart segmentation, automated messaging, and optimized campaign performance.

Market Segmentation

  • By Engagement Type:
  • Push Notifications
  • In-App Messaging
  • SMS Campaigns
  • Email Engagement
  • App Inbox
  • By End User:
  • Retail & E-commerce
  • BFSI
  • Media & Entertainment
  • Healthcare
  • Travel & Hospitality
  • Others
  • By Platform:
  • Android
  • iOS
  • Cross-platform
  • By Technology:
  • AI & ML-based
  • Cloud-based
  • On-premise
  • By Region:
  • North America
  • Europe
  • Asia Pacific (APAC)
  • South America
  • Middle East & Africa (MEA)

Key Market Opportunities

  • Personalized User Experiences: Using AI and behavioral data, companies can deliver unique engagement strategies per user.
  • Enhanced Push Notification Strategies: Rich media content, geofencing, and deep linking are elevating push notification effectiveness.
  • AI-driven Engagement Analytics: Real-time insights and predictive analytics enable proactive decision-making.
  • Multi-channel Integration Solutions: Seamless coordination across SMS, email, apps, and mobile web increases touchpoint consistency.
  • Growing Adoption of Mobile Commerce: With m-commerce surging, mobile engagement becomes critical for conversions and user experience.

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Competitive Landscape

The mobile engagement market is highly competitive and fragmented, with both global tech giants and emerging startups offering advanced solutions. Key players focus on innovation, scalability, and AI integration to gain a competitive edge.

Key Companies Profiled:

  • CleverTap
  • OneSignal
  • MoEngage
  • Leanplum
  • Localytics
  • Braze
  • Airship (formerly Urban Airship)
  • Firebase
  • Pushwoosh
  • InMobi
  • Pusher
  • Aimtell
  • SendBird
  • EngageSMS

These companies are continuously upgrading their offerings to include cross-channel engagement, real-time analytics, and better data privacy compliance.

Regional Outlook

  • North America leads the market due to high mobile adoption and early technology integration.
  • Asia Pacific is the fastest-growing region, driven by digital transformation in India, China, and Southeast Asia.
  • Europe sees steady growth due to strong emphasis on data privacy and mobile user experience.
  • South America and MEA are emerging markets with growing smartphone penetration and expanding digital ecosystems.

Explore our Global Report in Regional Languages

モバイルエンゲージメント市場 | Mobile Engagement-Markt | Marché de l'engagement mobile | 모바일 참여 시장 | 移动互动市场 | Mercado de interacción móvil

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