Vehicle Roadside Assistance Market Size Projected to Reach USD 8.82 Billion by 2030

The Vehicle Roadside Assistance Market Size is anticipated to attain a market price of approx. USD 8.82 billion at a CAGR of 4.89% between 2024 and 2030. The rise in the number of aged vehicles that are prone to breakdowns has been the key driver of growth in the market, along with the adoption of app-based service delivery processes which improve response time.



Factors fueling the Market Growth & Opportunities

The growth in vehicle ownership around the world has resulted in a growing number of breakdowns and accidents, increasing the need for dependable roadside assistance services. In addition, digital platforms changed the service execution by allowing customers to receive service through mobile applications and Internet of Things (IoT) devices. Such disruption extends above improving customer experience; rather also delivers operational efficiency to the providers.

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Segmentation Analysis

On the basis of type of service, service provider, vehicle type, and region, the vehicle roadside assistance market can be segmented.

Based on Service Type, the market is segmented into Towing, Tire Replacement, Fuel Delivery, Jump Start/Pull Start, Lock Out/Replacement Key Service, Winch, Battery Assistance, Trip Routing/Navigational Assistance, and other mechanic services. The towing services capture a large portion of this, given how often vehicles are towed to the garage to fix the breakdown.

by Service Provider — Service providers consist of auto manufacturers, motor insurance firms, independent warranty firms, and automotive clubs. The answer lies in how auto manufacturers offer free roadside assistance packages at the time of selling a new vehicle which actually boosts customer loyalty and brand value.

Based on Vehicle Type: It includes passenger vehicles as well as commercial vehicles. Passenger vehicle segment held the largest market share in 2020 and is expected to continue the trend over the forecast period due to increasing ownership of personal vehicles driven by safety and convenience.

Country-Level Analysis

U.S.: The U.S. market is more advanced in vehicle ownership and has a more established roadside assistance infrastructure Advanced telematics and connectivity solutions in vehicles — enabling higher service efficiency and consumer satisfaction.

China: Accelerating urbanization and rising discretionary incomes are fueling vehicle ownership in China. This trend, along with the government-driven strength for more safety on the roads, boosts the demand for roadside assistance services.

Australia: Australian innovations like mobile EV charging vans are being rolled out to alleviate range anxiety for the growing number of electric vehicles on the country's roads.

United Kingdom: The UK market is taking up connected car technologies and driving efficiency of roadside assistance services, owing to a real-time data analytics and predictive maintenance.

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Competitor Analysis

The leading companies in the vehicle roadside assistance market include:

Agero, Inc.: In July 2024, Agero and Ford Motor Company teamed up to provide world-class roadside assistance services for Ford drivers throughout the U.S., including specialty programs for electric vehicle owners.

Allianz Global Assistance: Allianz is one of the biggest names in the world for roadside assistance, and they are always adapting to meet modern emergency demand.

ARC Europe Group – Focus on roadside assistance within Europe and partners with various automakers to offer seamless services.

AutoVantage: AutoVantage is all about based on customer-centric roadside assistance. AutoVantage provides a variety of services, from towing to lockout and fuel delivery.

Best Roadside Service: Best Roadside Service is known for its broad network that delivers assistance across the nation, to both individual drivers as well as fleets.

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Conclusion

The global vehicle roadside assistance market is showing a solid growth phase owing to the growing number of vehicles across the globe, coupled with the automotive industry evolution and new service developments. In line with the shift in consumer needs, companies are adding advanced technologies and increasing the scope of services they provide. With the automotive world changing — especially given the growth of electric and connected vehicles — roadside

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